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  Terms & Conditions

Privacy Statement

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.

 

Conditions of Sales

All sales on USED items are final; no returns will be accepted, except in the case of defective items. Allowance of returns on NEW parts will be handled on a case by case basis and if accepted will be subjected to a 25% restocking fee.  We are not responsible for wrong ordered items and we offer no returns or refund to our customers.

Total JDM Warranty


All items sold by TOTAL JDM are authentic JDM (Japanese Domestic Market) parts. All engines and transmissions are high quality USED parts. Because these components are used, they will show signs of use. But we at TOTAL JDM strive to supply our customers with only the highest quality JDM components and all engines are thoroughly inspected to ensure that failures are few and far between. The engines and transmissions are inspected before shipment from Japan, inspected and tested by our knowledgeable staff upon arrival at the warehouse and inspected again before being shipped to the customer. All engines sold by TOTAL JDM are compression tested to verify proper internal conditions. Pictures and compression test results of the engine can be supplied to potential customers upon request.

Unfortunately due the nature of dealing in USED parts, TOTAL JDM cannot warrant against any cosmetic defects found on the parts such as starches, dents or blemishes. Many parts subject to wear that must be regularly replaced do not include a warranty.

Some items available for sale through TOTAL JDM may not be legal for street use; it is the customer’s responsibility to insure that any component(s) he/she installs on their vehicle complies with the legislation in their area.

Due to the fact that the JDM items sold by TOTAL JDM were intended for use in Japan, some components such as ECU’s, distributors, and sensors may not work with the North American counterparts, it is the responsibility of the customer to research and confirm that the component he/she is purchasing will work for their application. TOTAL JDM can not be held responsible if the component(s) sold does not work due to this.


 
Conditions of Engine Warranty

all engines purchased from TOTAL JDM must be installed by a licensed mechanic in order to maintain warranty status. Proof of installation in the form of a work order/invoice showing that the job was performed by a licensed mechanic and that the engine was defective upon installation is required upon any warranty claim.

Engines purchased from TOTAL JDM must have a new timing belt and water pump installed by a licensed mechanic and proof of the installation of these parts must be supplied in order to retain warranty status.

Engine failure that is the result of improper installation, disregard of installation of new timing belt and water pump, improper engine management, or improper use is not covered, which is up to the discretion of TOTAL JDM.
Engine Warranty

All engines sold by TOTAL JDM are of the highest quality, but due to the engines being “used”, very rarely a failure occur, this is why TOTAL JDM supplies all its engines with a 30 day start up warranty, unless otherwise specified. The provided warranty allows the customer 30 days to install and verify that the engine works as intended. The warranty does not cover any failure after the install and verification, due to the fact that the later failure could be the cause of neglect or improper maintenance. The warranty does not cover any defective/broken sensors or accessories on the engine or the transmission.

 

Warranty for all other Parts and Components sold by TOTAL JDM
all items sold by TOTAL JDM are authentic JDM (Japanese Domestic Market) parts. All engines and transmissions are high quality USED parts. Because these components are used, they will show signs of use. But we at TOTAL JDM strive to supply our customers with only the highest quality JDM components and all engines are thoroughly inspected to ensure that failures are few and far between. The engines and transmissions are inspected before shipment from Japan, inspected and tested by our knowledgeable staff upon arrival at the warehouse and inspected again before being shipped to the customer. All engines sold by TOTAL JDM are compression tested to verify proper internal conditions. Pictures and compression test results of the engine can be supplied to potential customers upon request.

Unfortunately due the nature of dealing in USED parts, TOTAL JDM cannot warrant against any cosmetic defects found on the parts such as starches, dents or blemishes.  Many parts subject to wear that must be regularly replaced do not include a warranty.

Some items available for sale through TOTAL JDM may not be legal for street use; it is the customer’s responsibility to insure that any component(s) he/she installs on their vehicle complies with the legislation in their area.

Due to the fact that the JDM items sold by TOTAL JDM were intended for use in Japan, some components such as ECU’s, distributors, and sensors may not work with the North American counterparts, it is the responsibility of the customer to research and confirm that the component he/she is purchasing will work for their application. TOTAL JDM can not be held responsible if the component(s) sold does not work due to this.
All other parts and components carry no warranty unless specifically stated.

 

Warranty Claim Policy

The customer must cover the initial cost of shipping the defective items back to Totaljdm’s warehouse, upon receiving the defective parts, TOTAL JDM employees will inspect the item to verify the claims and upon confirmation will ship a replacement item if the item is confirmed defective.

TOTAL JDM will not stand for fraudulent warranty claims. All items sold by TOTAL JDM are marked before shipping in a discreet manner. Any item that is returned that does not have our original markings will not be accepted and will be returned to sender at their expense and fraudulent charges will be ensued.

 

 

 

 

 

 

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